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Terms and Conditions

Startklar. Complete business websites at a fixed price.

The following terms and conditions (the “Terms”) apply to the business relations between Zone 2 Technologies Ltd, a Bulgarian limited liability company, registered in the Bulgarian Commercial Register under UIC 206921440 and VAT number BG206921440, with seat and management address at Bulgaria, Sofia 1000, Izgrev region, Iztok district, 6 Dr. Lyuben Rusev Str., fl. 5, ap. 81 (“Zone 2 Technologies”, “We”, “Us”, or “Our”), and its clients (the “Client”, “You”, or “Your”), regarding the provision of the Service as defined below.

1. Definitions

“Website” means https://startklar.site and any associated subdomains, including the German-language version at https://startklar.site/de.

“Service” means the products and services offered by Zone 2 Technologies through the Website under the Startklar brand: the Package, Add-ons, and Monthly Plans.

“Package” means the website build package named “The Startklar website” described in Section 2.

“Client Website” means the website We design, write, and build for You under the Package.

“Add-on” means an additional deliverable listed in Section 2(3), booked at the price displayed on the Website.

“Monthly Plan” means one of the recurring services described in Section 9: Hosting, Grow, Lead, or Google Ads management.

“Intro Call” means a free introductory call of approximately 20 minutes, at which You and Zone 2 Technologies establish what Your website needs and when Your Production Week can start. It carries no charge and no obligation on either side.

“Kickoff Interview” means the 60–90 minute conversation on Day 1 of the Production Week about Your business, Your customers, and Your goals, at which You choose Your design direction. It is Your only required meeting.

“Production Week” means the seven-day period beginning with the Kickoff Interview, reserved for the build of Your Client Website.

“Preview Link” means the private URL on which the Client Website is available to You during the build and after Handover, before Go-Live.

“Startklar” means the contractual state of the Client Website at Handover: complete on the Preview Link and not yet public. The Client Website goes live only after Your Go-Ahead.

“Startklar Date” means Day 7 of the Production Week, the agreed day on which the Client Website is Startklar on the Preview Link.

“Handover” means the delivery of the Startklar Client Website on the Startklar Date, including the 30-minute introduction to the Editing System.

“Revision Round” means one consolidated round of change requests after Handover, as described in Section 6.

“Go-Ahead” means Your confirmation, after Your review and after You have filled in Your legal pages, that We may take the Client Website live. The German version of the Website calls this “Freigabe”.

“Go-Live” means the publication of the Client Website on Your domain following Your Go-Ahead.

“Content Block” means a section of the Client Website, such as the hero, services, FAQ, or contact section. The Content Block is the unit in which the scope of the Package is measured.

“Editing System” means the content editing system built into the Client Website, with which You change content and create pages Yourself.

“Business Day” means Monday to Friday, excluding public holidays in Sofia, Bulgaria.

“Agreement” means the contract between You and Zone 2 Technologies regarding the Service, formed as described in Section 3.

“Confidential Information” means information provided by one party to the other concerning the business, clients, suppliers, finances, source code, repositories, or other areas of the party’s business, excluding information in the public domain, information required to be disclosed by any court or regulatory authority, or information already in the possession of the receiving party.

“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, designs and registered designs, trademarks, rights relating to Confidential Information, and other intellectual property rights (registered or unregistered) throughout the world.

2. The Service

(1) Startklar is a productized website service: We deliver a complete business website at a fixed price, Startklar on the Preview Link on Day 7 of the Production Week, with no required involvement from You beyond the Kickoff Interview.

(2) The Package costs €3,490 (Section 4) and includes:

(3) The following Add-ons are available at the prices displayed on the Website: additional Content Block (€350), additional Revision Round (€450), additional language version (€1,390), contact form (€290), analytics tool consultation and setup (€290), Google Business Profile setup (€290), AI visibility deep optimization (€990), and Google Ads setup including conversion tracking (€1,490; Section 10).

(4) Not included in the Package or the Add-ons are online shops, booking systems, newsletter integrations, customer portals, web applications, and AI features such as chatbots. We prepare a separate quote for such work on request.

(5) The Service does not include legal advice (Section 11(4)) and does not include any guaranteed ranking, traffic level, number of inquiries, or business result (Section 13).

3. Booking, Payment, and Formation of the Agreement

(1) The path into the Service begins with a free Intro Call. If both parties agree to proceed, We send You a booking confirmation and a payment request for the Package and any Add-ons booked with it.

(2) The Package fee is due in full at booking. The Agreement is formed when Your payment completes. Your payment firmly reserves Your Production Week.

(3) All pre-kickoff work, namely the questionnaire, its evaluation, and the three design proposals described in Section 5, begins only after payment.

(4) You are responsible for verifying the accuracy of the details You provide, including Your email address and the information You give in the questionnaire and the Kickoff Interview.

(5) Capacity and authority: By completing Your payment, You represent and warrant that You are at least 18 years old and have full legal capacity to enter into this Agreement, and that where You book on behalf of a company or other legal entity, You have the authority to bind that entity to these Terms. Where You act in the course of a trade, business, craft, or profession, You are not a Consumer within the meaning of Section 19, and the consumer-specific provisions of that Section do not apply to You.

(6) Add-ons may be booked together with the Package or later. Monthly Plans are booked as described in Section 9.

4. Prices, VAT, and Payment

(1) The prices for the Package, the Add-ons, and the Monthly Plans are displayed on the Website. All prices are in Euro (EUR).

(2) Prices are exclusive of VAT. VAT is added where applicable, in accordance with Bulgarian and EU tax legislation.

(3) Payment is made by the method offered at booking, such as bank transfer or a secure payment link. Where payments are processed by a third-party payment provider, Your card details are handled directly by that provider and never reach Our servers.

(4) Monthly Plan fees are billed monthly, in advance.

(5) Chargebacks: If You initiate a chargeback, reversal, or payment dispute with Your card issuer or bank in respect of Service that has been provided, or without first attempting in good faith to resolve the matter with Us in accordance with Section 28, We reserve the right to: (i) treat the chargeback as a material breach of these Terms; (ii) suspend or terminate outstanding parts of the Service; and (iii) recover from You any amounts charged back, together with any bank or processor fees directly incurred by Us in contesting the chargeback. Where You are a Consumer, recovery of any further costs, including legal fees, is limited to what is recoverable under applicable law. This paragraph does not affect any mandatory rights You may have as a Consumer under Section 19 or applicable law.

5. The Startklar Week

(1) After booking and payment You receive a short questionnaire, and We agree Your kickoff day together. From Your questionnaire answers We prepare three design proposals for the Client Website before the Kickoff Interview.

(2) Day 1 is the Kickoff Interview. There You choose Your design direction from the three proposals. It is Your only required meeting.

(3) On Days 2–6 We write, design, build, optimize, and test the Client Website without required involvement from You. From approximately Day 3 the Client Website is visible on Your Preview Link. You may send notes at any time; You do not have to.

(4) On Day 7 the Client Website is Startklar on the Preview Link and We conduct the Handover (Section 6).

(5) If the Kickoff Interview cannot take place on the agreed day for reasons on Your side, We agree a new kickoff day and Production Week with You. The Startklar Date and the Deadline Guarantee (Section 7) then attach to the new Production Week.

(6) Once the Kickoff Interview has taken place, meeting the Startklar Date depends on Us alone.

6. Handover, Revision Round, and Go-Live

(1) At Handover You receive the Startklar Client Website on the Preview Link and the 30-minute introduction to the Editing System. Startklar means complete but not public: the Client Website does not go live without Your Go-Ahead.

(2) After Handover You review the Client Website at Your own pace. One consolidated Revision Round is included in the Package: You collect Your change requests and We apply them in one pass, provided Your requests reach Us within 14 days of Handover. Further rounds cost €450 each.

(3) The Revision Round covers change requests within the scope of the Package. It is distinct from the correction of defects: defects are remedied under Section 12 and do not consume the Revision Round.

(4) Before Go-Live You fill in Your legal pages (Section 11(4)). We take the Client Website live only after You confirm that Your legal pages are complete and give Your Go-Ahead.

(5) The timing of the Go-Ahead is Yours. The Client Website remains available to You on the Preview Link until Go-Live.

7. The Deadline Guarantee

(1) If the Client Website is not Startklar on the Preview Link on the Startklar Date, We pay You €500.

(2) The guarantee applies once the Kickoff Interview has taken place (Section 5(5) and 5(6)). From that point, meeting the Startklar Date depends on Us alone.

(3) The payment is made to Your original payment method within 14 days of the missed Startklar Date.

(4) The Deadline Guarantee is the only monetary guarantee under these Terms. Your statutory rights, including those under Sections 12 and 19, remain unaffected by it.

8. The Ownership Guarantee

(1) Your domain is registered in Your name from the start. The content and code of the Client Website belong to You from day one, as set out in Section 14.

(2) On request, We release the code and content of the Client Website to You at any time, free of charge: the code in a transferable repository, the content as a full export.

(3) The move of the released code and content to another host or provider is carried out by You or Your new provider. The Client Website is built on open, standard technology so that any web developer can carry it forward.

9. Monthly Plans

(1) Hosting (€29 per month): operation of the Client Website on Our infrastructure, including SSL certificate, backups, monitoring, and system updates. Included are 50 GB of traffic per month and 10 GB of storage for images and files. If Your website consistently needs more, We propose an upgrade before anything about Your plan changes.

(2) Grow (€590 per month, requires Hosting): SEO keyword tracking and ongoing optimization, one new piece of content per month (a page or a blog post; if You want a blog section, We set it up as part of Grow at no extra charge), and a monthly report covering rankings, load time, and inquiries.

(3) Lead (€990 per month, requires Hosting): everything in Grow, two new pieces of content per month, ongoing Google Business Profile management, and a monthly strategy call.

(4) Google Ads management (€690 per month): as described in Section 10.

(5) Term and cancellation: each Monthly Plan has a minimum term of 3 months. After the minimum term it continues monthly and can be cancelled by either party with 30 days’ notice, effective at the end of a monthly billing period. Cancellation is made by email to hello@startklar.site.

(6) First month of Grow: the Grow deliverables for the first month after Go-Live are included with every Package at no charge; Hosting is payable from month 1. Continuing Grow after the included month is optional. If You continue, the Grow plan begins with its minimum term under paragraph (5).

(7) Dependencies: Grow, Lead, and Google Ads management require an active Hosting plan. If Hosting ends, these plans end at the same time. After the end of Hosting We no longer operate the Client Website; We release code and content in accordance with Section 8, and the move is carried out by You or Your new provider.

(8) Non-payment: if a Monthly Plan fee remains unpaid after a reminder and a reasonable grace period, We may suspend the affected Monthly Plan until payment is made. Statutory rights of both parties remain unaffected.

10. Google Ads

(1) Setup (€1,490 one-time): campaign structure, search-term and negative-keyword strategy, conversion tracking down to the inquiry, and the technical setup of the required consent banner. The scope covers search ads on Google with up to three campaigns in one ad account. Banner, YouTube, and shopping ads are quoted separately.

(2) The setup requires Hosting with Us, because the conversion tracking is built into the Client Website.

(3) The consent banner service behind the banner is booked by You directly with its provider and paid by You to that provider.

(4) Management (€690 per month): ongoing search-term hygiene, optimization, and a monthly report including cost per inquiry, for the campaigns from the setup and ad budgets up to €2,500 per month. Larger budgets are quoted separately. Management requires the Google Ads setup and Hosting, and runs under the terms of Section 9(5).

(5) Your ad budget is paid by You directly to Google and is not part of Our fees. We recommend a budget from approximately €1,000 per month.

(6) We do not guarantee any advertising result, including impressions, clicks, cost per inquiry, or number of inquiries (Section 13).

11. Your Obligations and Materials

(1) You take part in the Kickoff Interview and provide the information about Your business needed for the build. After the Kickoff Interview, no further involvement from You is required for the Client Website to become Startklar.

(2) For materials You provide (such as photos, logos, or texts), You warrant that You hold the necessary rights and that Our use of them for the Client Website infringes no third-party rights. For photos showing identifiable people, You confirm that the persons shown have consented to the use.

(3) Stock photos We provide are licensed for use on the Client Website and remain subject to the license terms of the respective stock library.

(4) Legal pages: You provide the content of Your legal pages (such as legal notice and privacy policy) Yourself, because it is legally Your responsibility and depends on Your country and business. We prepare the pages technically, but We do not author legal texts and do not provide legal advice. Go-Live takes place only after You confirm that Your legal pages are complete (Section 6(4)).

(5) The copy of the Client Website is written from Your statements in the questionnaire and the Kickoff Interview. You verify the factual statements about Your business (such as services, prices, qualifications, and contact details) during Your review. We are not responsible for factual statements You have confirmed or left uncorrected at Your Go-Ahead.

12. Defects and Statutory Rights

(1) A defect is a deviation of the Client Website from the agreed scope or a technical fault. A change request is not a defect.

(2) We remedy defects within a reasonable time, free of charge. Defect remediation does not consume the Revision Round.

(3) Your statutory warranty rights remain unaffected. Report defects to hello@startklar.site.

13. Service Limitations and Disclaimers

(1) No guaranteed outcomes: We build the Client Website so that search engines and AI assistants can read it reliably, and We work on Your visibility under the plans and add-ons You book. We do not guarantee any specific ranking, AI citation, traffic level, number of inquiries, or business result. The behavior of search engines, AI providers, and advertising platforms is outside Our control.

(2) Third-party dependencies: the Service relies on third-party providers, including Our hosting infrastructure provider and, where booked, Google (advertising, Business Profile) and the consent banner provider. Outages, limitations, or changes in these providers’ services may temporarily affect the Service.

(3) Availability: We aim to maintain high availability of hosted websites, but We do not guarantee uninterrupted access. We reserve the right to perform maintenance that may temporarily interrupt access.

(4) Content changes You make in the Editing System are Your responsibility. Changes are versioned, and earlier states can be restored.

14. Intellectual Property

(1) Your rights: the code and content created specifically for You under the Package belong to You from the moment they come into existence. Your domain is registered in Your name.

(2) Pre-existing components: general tools, libraries, and components not created specifically for You remain the property of their respective rights holders or Us. They are licensed to You to the extent needed to use, modify, and carry forward the Client Website; open-source components come under their respective licenses.

(3) Licensed stock photos are governed by Section 11(3).

(4) Our rights: all Intellectual Property Rights in the Website and the Startklar brand remain the property of Zone 2 Technologies. We may use anonymized, aggregated information derived from Our operations for analytical and improvement purposes.

(5) You may not use automated tools or bots to access the Website, copy or imitate the Website or the Startklar brand, or resell the Service without Our prior written consent.

15. Data Protection

(1) Our handling of Your personal data is described in full in Our Privacy Policy, available at https://startklar.site/privacy-policy.

(2) By accepting these Terms and booking the Service, You acknowledge that You have read Our Privacy Policy and understand how Your personal data is collected, used, stored, and disclosed.

(3) For questions related to data protection, including to exercise Your rights under the GDPR, please contact Us at hello@startklar.site.

16. Data Processing of Content You Provide

(1) The Client Website and the materials You provide may contain personal data of third parties, for example team member names and photos, customer reviews, or inquiries received through a contact form.

(2) With respect to such content, Zone 2 Technologies acts as a Data Processor on Your behalf, within the meaning of Article 4(8) of the GDPR. You remain the Data Controller for that content. Our role is strictly limited to building and, where booked, hosting and maintaining the Client Website.

(3) You warrant that:

(4) We will:

(5) Where a contact form is booked, inquiries submitted through it are forwarded to Your email inbox and are not stored on the Client Website.

(6) This Section 16 constitutes the processor-controller arrangement between the parties in respect of such content. Where Your own regulatory framework requires a more detailed Data Processing Agreement, please contact Us at hello@startklar.site.

17. Liability

(1) Zone 2 Technologies does not carry responsibility for the way You use the Client Website or the Service, nor for any material or non-material, direct, indirect, or incidental losses and/or damages arising as a result of Your actions or decisions based on the Service.

(2) Although Zone 2 Technologies aims to provide the Service to a high professional standard, neither it, nor its subsidiaries, agents, officers, or affiliates accept any liability for: (i) any inaccuracy or misleading information provided by You in the questionnaire, the Kickoff Interview, or in the course of the Service, (ii) any loss or corruption of data caused by Your mishandling of access credentials, the Preview Link, or the Editing System, (iii) any loss of profit, revenue, or goodwill, or (iv) any indirect, special, or consequential loss arising from any breach of these Terms by You.

(3) Except to the extent that they are expressly set out in the imperative clauses of the relevant legislation, no conditions, warranties, or other terms shall apply to the Service.

(4) Zone 2 Technologies’ total liability arising from or in connection with these Terms and in relation to anything which We may have done or not done in connection with these Terms and the delivery of the Service (and whether the liability arises because of breach of contract, negligence, or for any other reason) shall be limited to the fees paid by You for the Service in the twelve (12) months preceding the event giving rise to the claim.

(5) For damages incurred by You that exceed the amount in paragraph (4) and contested to be paid by Zone 2 Technologies, You are free to seek compensation in the relevant civil order under the Bulgarian Civil Code, with all relevant obligations for proof of damages.

18. Confidentiality

(1) Each party shall keep the other party’s Confidential Information strictly confidential, use it only for the purposes of these Terms, and not disclose it to any third party, except as permitted by these Terms or required by law.

(2) For the avoidance of doubt, the business information You share in the questionnaire and the Kickoff Interview, and any non-public materials You provide for the Client Website, constitute Your Confidential Information. Content published on the Client Website at Your Go-Ahead is no longer confidential.

(3) Either party may disclose Confidential Information to legal and professional advisors, or when required by law or regulatory authority.

(4) This clause shall continue notwithstanding termination of these Terms or any Agreement.

19. Consumer Rights (EU)

19A. The provisions of this Section 19 apply only to Clients who qualify as Consumers under the Consumer Protection Act, the Electronic Commerce Act, Directive 2011/83/EC, and related EU legislation.

19B. Right of Withdrawal:

(1) As a Consumer, You generally have the right to withdraw from a distance contract within 14 calendar days from the conclusion of the Agreement, without providing a reason.

(2) By accepting these Terms and completing Your payment, You expressly request that We begin providing the Service during the 14-day withdrawal period, including the questionnaire, the three design proposals, and, where scheduled, the Production Week, and You acknowledge that:

(3) If We have not fulfilled Our information obligations under consumer protection law, You retain the right to withdraw within one year and 14 calendar days from the date of the Agreement.

19C. Conformity and Remedies:

(1) We are liable for any lack of conformity of the Service that exists at the time of delivery. You must raise any non-conformity complaint within a reasonable time after discovery, and in any event within the limitation periods provided by applicable Bulgarian consumer protection and civil law.

(2) If the Service fails to meet conformity requirements, You are entitled to:

(3) We shall remedy any lack of conformity within a reasonable time, free of charge, and without significant inconvenience to You.

(4) You shall be entitled to a price reduction or rescission if:

(5) You are not entitled to rescind the Agreement if the lack of conformity is minor.

19D. Exercising Your Rights:

To exercise rights under this Section, contact Us at hello@startklar.site providing:

20. Indemnity

(1) You shall indemnify, defend, and hold harmless Zone 2 Technologies, its officers, employees, agents, and sub-processors from and against any and all third-party claims, proceedings, losses, damages, liabilities, fines, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(2) Our right to indemnification under this Section is without prejudice to any other rights or remedies available to Us under these Terms or applicable law. This Section survives termination of the Agreement.

(3) Nothing in this Section requires a Consumer to indemnify Us beyond what is permitted under mandatory Bulgarian or EU consumer protection law.

21. Termination

(1) The Agreement regarding the Package ends when the Package has been fully performed. Monthly Plans end in accordance with Section 9(5) and 9(7).

(2) Either party may terminate the Agreement for material breach by the other party that remains unremedied within a reasonable period after written notice.

(3) Withdrawal rights of Consumers under Section 19 remain unaffected.

(4) Termination does not affect accrued rights or any provision intended to survive termination, including Sections 14 (Intellectual Property), 16 (Data Processing), 17 (Liability), 18 (Confidentiality), and 20 (Indemnity). The release of code and content under Section 8 remains available to You after termination.

22. Force Majeure

(1) Neither party shall be liable for breach of obligations or termination arising from causes beyond their reasonable control, including but not limited to: natural disasters, terrorism, strikes, transport disputes, government actions, third-party service provider failures, or internet outages.

(2) If a Force Majeure event continues for more than one (1) month, either party may terminate the Agreement without penalties, provided the affected party was not already in default before the Force Majeure event.

23. Assignment

We may assign, transfer, or sub-contract any of Our rights or obligations to any third party at Our discretion without prior notice to You. You may not assign Your rights or obligations under these Terms without Our prior written consent.

24. Entire Agreement

These Terms, together with the booking confirmation, represent the entire agreement between the parties regarding the Service and supersede any prior agreements, arrangements, or representations, whether written or oral. You confirm that You have not relied on any representations not expressly set out in these Terms. Nothing in this clause limits liability for fraudulent misrepresentation.

25. Law and Jurisdiction

This Agreement is subject to Bulgarian law and the relevant European Union and International legislation, and the parties submit to the exclusive jurisdiction of the Bulgarian courts in connection with any dispute hereunder. Where You are a Consumer, mandatory consumer protections of Your country of habitual residence remain unaffected.

26. Contact Information

You can contact Us by the following method:

Email: hello@startklar.site

27. Supervisory Bodies

(1) Commission for Personal Data Protection

(2) Consumer Protection Commission

28. Dispute Resolution

If You have a complaint, claim, or appeal, You may:

29. Amendments

(1) We may amend these Terms at any time. The current version will always be available on the Website with the last amendment date noted below. For an Agreement already formed, the version accepted at booking applies.

(2) These Terms were adopted on July 18, 2026.

30. General Provisions

(1) Severability: if any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect. The parties shall negotiate in good faith to replace the severed provision with a valid, enforceable provision that most closely reflects the parties’ original intent.

(2) No waiver: no failure or delay by either party in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy, nor shall any single or partial exercise preclude any further exercise of that or any other right, power, or remedy.

(3) No third-party beneficiaries: these Terms are for the benefit of the parties only and do not confer any rights or remedies on any third party.

(4) Independent contractors: nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties. Neither party has authority to bind the other.

(5) Controlling language: these Terms are drafted in English. Any translation is provided for convenience only. In the event of any inconsistency between the English version and any translation, the English version prevails.

Last Updated: July 18, 2026.